What is a Downloads Page?

The download layout page allows your customer to view files they have bought, including ebooks, music files, documents and software.

Please note that if you add downloadable products to your catalog, your customers will be able to access their files following the purchasing process, whether or not you've manually added this page type. Adding this page will place it in your index and allow your customers to more easily access their purchased files.

Recommended Uses

• Can be used by your customers to access files they have bought from your site.

Screenshot

Overview

1. Uploading Files to Sell
2. How Files are Retrieved by the Customer
   • Authorize.net, PSIGate.com and SecurePay.com.au
   • PayPal
   • Manual Processing
3. Download Page
   • Adding
   • Editing
4. Editing Your Title Tag, Meta Tag and Header Info

 

Uploading Files to Sell

To sell downloadable products, you need to upload them using a Catalog page, which is fully integrated with the shopping cart. To learn more about the Catalog page and how to use it, please read the Catalog help documentation.

 

How Files are Retrieved by the Customer

During the checkout process, the customer is asked to enter in a login and password. This serves two purposes:

• Allows them to use their login/password the next time they purchase so they do not have to enter in all their billing and shipping information again.
• Allows them to get access to all files they have bought from the site.

Please see Buying Process for Your Customers. When a file is paid for, the procedure differs slightly from this. Here is information on how it works for each payment processing option:

Authorize.net, PSIGate and SecurePay

After entering the credit card information, the customer sees:

The circled area shows the link to download the purchased file. The customer clicks on the link and immediately they can open the file.

If you have manually added a download page, the customer can also go to your download page and enter in his/her login and password

The customer then sees a list of files paid for:

PayPal

After entering their PayPal account information, the customer sees:

In the circled area, the customer sees:

"You will be emailed once your order has been approved. You will be able to access our downloadable through the downloadable area."

This means that after you confirm you have received payment, the customer is sent an email with a link to a download page.

To confirm you have received payment and allow the customer to download the file:

1. Under the 'Edit Store' tab, click 'Orders'.
2. Click the order number and select 'PayPal full confirmation', then save.

The customer is then sent a confirmation email, including the link to the purchased file. When the customer then clicks the link, they are taken to a download page.

Important: The download page is created automatically, but is not listed in your site index. You DO NOT need to have already added a download page previously.

The customer enters in his/her login and password and then sees a list of files paid for:

Manual Processing

After entering their credit card information, the customer sees:

In the circled area, the customer sees:

"You will be emailed once your order has been approved. You will be able to access our downloadable through the downloadable area."

This means that after you confirm you have received payment, the customer is sent an email with a link to a download page.

To confirm you have received payment and allow the customer to download the file:

1. Under the 'Edit Store' tab, click 'Orders'.
2. Click the order number and select 'Credit Card has been charged / Order Completed', then save.

The customer is then sent a confirmation email, including the link to the purchased file. When the customer then clicks the link, they are taken to a download page.

Important: The download page is created automatically but is not listed in your site index. You DO NOT need to have already added a download page previously.

The customer enters in his/her login and password and then sees a list of files paid for:

 

Downloads Page

Adding

1. Under the 'Edit Site' tab, click 'Add Page'.
2. Click 'Downloads'.

3. Name your new page. This name is what will be shown in your navigation menu.
4. Enter a 'Page URL'. This creates the individual webpage address for that page. TIP: Use keywords or words that reflect the content that will be on that page.

By default, the 'Check to show this page in your navigation menu' box is checked. If you do not want the page to show in your menu, uncheck the box.

5. Click 'Add Page'.

You'll then be on the editing page.

Editing

Any time you want to make changes to your page:

1. Click the 'Edit Site' tab.
2. Click 'Edit' beside the page you want to edit.

Or, if viewing the page you want to edit, click 'Edit Page' on the toolbar.

You'll then be on the 'Header & Footer' section of the editing page.

Text that you put in the Title and Subtitle fields will be displayed at the top of your page, with the Title text also being automatically used as your Title Tag. For more information about Tags, please read Page Title, Meta & Head Tags.

The header and footer appear above and below the downloadable items. To edit the header and footer, add and make changes to text using the text editor and click 'Save Changes' when finished.

 

4. Editing Your Title Tag, Meta Tag and Header Info

To help with search engine ranking you can customize your title, description, and keyword tags for individual pages. Advanced users can also place code between the <head> tags. This feature is available through the editing page under 'Internet Marketing' on the left of the editing page. To learn more, please read Page Title, Meta & Head Tags.

Alternatively, you can apply the same description and keyword tags site-wide, which is great if you don't yet have time to do them for individual pages. To learn how, please read Marketing Your Site: Meta Keywords and Meta Description.